Conflict Resolution

Content
2 modules

Difficulty
Basic

Rating

Course Length
60 mins

Instructor
Chanda Emmons

Price
$95.00

Description

This course should take approximately 60 minutes to complete, but time may vary depending on how quickly the learner completes knowledge checks. When complete the learner will earn a Certificate of Completion and 10 Continuing Education Units (CEU).

You will have 30 days to complete this course from the date of your enrollment.

PLEASE NOTE!
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Use a different web browser
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If neither of these are successful please email office@ifcpp.org for technical support. 

Objectives

The Conflict Resolution Course is designed for security officers and frontline staff. This course presents a professional, safe, and cost-effective approach to prevention, preparation, and response. 

The purpose of the course is to prepare the learner to reduce the threat of violent incidents and other loss, promote staff awareness and customer service in relation to violence prevention, identify potential threats, and de-escalate potentially violent confrontations.

Certificate

By completing/passing this course, you will attain the certificate Conflict Resolution Course Completion

Learning Credits

CEU
10.0
1.
Conflict Resolution
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2.
Conflict Resolution Survey
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Added 30 days ago, by Matthew
 
Added about 1 month ago, by Alex
The course is outdated and maybe to aggressive in handling sensitive situations. Some are good examples of how to handle difficult situations but most are too blunt and outdated in how to speak and tone to talk people.
 
Added about 1 month ago, by Oscar
 
Added 2 months ago, by Anonymous
 
Added 2 months ago, by elvis
 
Added 8 months ago, by Judy
 
Added 8 months ago, by John
 
Added over 1 year ago, by Jeremy
 
Added over 1 year ago, by Talisha
 
Added about 2 years ago, by Andrew
This is awesome training scenarios for security officers. I really enjoyed it and it served as a great minder as to how to approach situation within the organization I have been part of for 30 years. Thank you!

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Changes to this Statement

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Contact Information

If you have questions or concerns about any information on this page, please feel free to contact us.

Program Content, Handouts & Certification

The information presented in online educational sessions and related materials is intended to assist in protection planning to deal with events that may occur in any institution.  None of the policies or procedures provided on this site, is intended, nor should be considered to be legal advice.  Managers are advised to review all new policies with competent legal consul, familiar with state and local laws, before initiating recommended procedures.

The International Foundation for Cultural Property Protection, individual presenters/instructors, and their associated organizations assume no responsibility, nor liability for acts resulting from the use of this material, or information presented in IFCPP training materials.  Content of each session included as part of national certification programs (CIPS, CIPS II, CIPM, CIPM II, CIPT) or as independent sessions are presented as general guidelines, suggested for most situations experienced in cultural property protection.  No one can, however, predict conditions that may exist affecting any given situation, such as conditions of equipment, operating environment, or the intentional or unintentional acts of individuals or groups.  Program participants are advised to consider the recommendations and guidelines offered as the opinions of leader in each respective field, which may require some revision or adjustment according to the needs of the individual institution.

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The IFCPP, its officers, instructors, and advisors, assume no responsibility for the acts of its members, or persons holding certification.  IFCPP can in no way assure that criminal history searches are successful in determining any or all convictions.  Nor can IFCPP be assured in any way that persons completing required course work will act accordingly in any given situation, or that recommended procedures are applicable in any situation. 

IFCPP national certification programs and professional development materials are produced by the International Foundation for Cultural Property Protection, a Colorado 501 (c)(3) non-profit corporation.  IFCPP is managed and operated by Layne Consultants International, Inc.


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